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My Store Nepal values your satisfaction with our products. This Warranty Policy outlines the terms and conditions for the warranty coverage provided on our products.
2. Warranty Coverage
Duration
The warranty period for each product is specified in the product description on our website. If not specified, the default warranty period is [insert standard warranty period, e.g., 1 year] from the date of purchase.
Scope
This warranty covers defects in materials and workmanship under normal use. It does not cover damage caused by:
3. Warranty Claims
Evaluation
Upon receiving your claim, we will evaluate the issue and determine if it is covered under warranty. We may request additional information or ask you to send the product to us for inspection.
4. Remedies
Repair or Replacement
If your product is found to be defective and covered under warranty, we will, at our discretion, repair or replace the product at no additional cost to you.
Refunds
In cases where repair or replacement is not feasible, we may offer a refund of the purchase price.
5. Shipping Costs
Initial Shipping
The customer is responsible for shipping costs to return the product for warranty evaluation.
Return Shipping
If the product is deemed defective and covered under warranty, we will cover the shipping costs to return the repaired or replacement product to you.
6. Limitations and Exclusions
No Other Warranties
Except as expressly provided in this policy, My Store Nepal makes no other warranties, express or implied, including any implied warranties of merchantability or fitness for a particular purpose.
Limitation of Liability
Our liability is limited to the repair, replacement, or refund of the defective product. We are not liable for any indirect, incidental, or consequential damages arising from the use of our products.
